Private Virtual GM Warranty Administration Coaching Package

Available to GM dealerships seeking structured one-on-one warranty training
 
This private virtual coaching package provides a more comprehensive, dealership-focused training experience for warranty administrators, service managers, and dealership personnel who need a stronger foundation in GM warranty administration, policy requirements, and available resources.
 
The package includes up to 4 hours of private Zoom coaching, which may be completed in one session or divided into multiple meetings over several days based on the dealership’s needs and mutual availability.

Topics may include:

• Warranty Administration Basics and Policies & Procedures
• Service Manager Authorization Requirements
• GlobalConnect navigation help
• Review of helpful GM bulletins and applicable resources
• Review of jlscan reports and available jlwarranty resources
• jlwarranty Training Workbook
• Email recap of key topics, links, and resources covered